A Personal Touch

How To Select A Carpet Cleaner

Don't be victimized by uninformed, uneducated or downright unscrupulous carpet cleaners. Ask the right questions. Then contact A Personal Touch.

Do they have good references?

A Personal Touch is considered by many to be the most reliable carpet cleaning company in the area. We are often referred by some of the most seasoned pros in the carpet industry. Our references are available upon request.

What kind of experience do they have?

We have cared for the finest carpets and rugs, handling many specialty items and unusual situations. Whether your carpet is natural or synthetic, our proven expertise can make a lasting difference for your carpets and furnishings.

Are they well-educated in their field?

Sadly, most companies in our industry do not invest in education and training. A Personal Touch technicians regularly attend educational courses, certification schools, and conventions, plus we study trade journals and books related to our work. We keep abreast of cutting edge technology and changes that regularly occur in our industry.

What systems do they use?

Many cleaners use outdated equipment with components that do not work properly. With A Personal Touch, you can be assured that we use state-of-the-art equipment, the most advanced systems available today. Our equipment does not overwet the carpet. You can expect maximum soil removal and the pile of the carpet will stand tall again.

Do they use top quality products?

At A Personal Touch, our vans are stocked with premium products from top manufacturers. We refuse to use discount products that tend to leave behind sticky residue or discolor the carpet. Be assured that our products are effective, efficient and safe for your carpet, your family, and your home or office. If a spot can be removed, our people and our products will remove it.

Do you get what you bargain for?

Never select a carpet cleaning company based only on price. Carpet cleaning is not as cheap as some offers would make you think. Less-than-professional companies advertise a low price to get in the door. Only then do you get to read the fine print that specifies that every additional service - from moving the furniture to spotting - is an additional cost. Instead, quality cleaning will extend the life of your investment saving you money in the long run.

Do they guarantee their work?

After using a less-than-reputable carpet cleaner, the hardest part is getting them back to fix any problems. At A Personal Touch, we go the extra mile and we offer a 100% money-back guarantee. We do not want any customer to be less than fully satisfied with our services.

Do they offer a referral program?

We reward our existing customers for each new customer they send our way with a 10% referral certificate based on what their referral spends with us the first time. You may apply the referral certificate to services or receive a cash reward.